Privacy Policy jus88 — Your Data Protection

Introduction

Jus88 ("we", "Platform", or "jus88.vip") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we manage your personal information — from how it is collected, to how it is protected and deleted when no longer needed.

This document applies to all users of the jus88 platform, including website visitors, registered members, and any party interacting with our platform via our website, mobile app, or customer support channels.

By using the jus88 platform, you agree to the data collection and usage practices described in this Privacy Policy. If you disagree with any part of this policy, please contact our support team or stop using the platform.

Data Collected

Jus88 collects your personal information through several means — directly from you during registration and platform use, automatically via tracking technologies, and in certain circumstances, from trusted third-party sources.

Data you provide directly:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Current residential address
• Bank account or e-wallet details for deposit and withdrawal purposes
• Identity verification documents such as a national ID or passport (for the KYC process)
• Account username and password (stored in encrypted form)

Data collected automatically:

• IP address and device information (device type, operating system, browser)
• Usage log data — pages visited, session duration, in-platform actions
• Cookie and similar tracking technology information
• General geolocation data based on IP address

How We Use Your Data

Every piece of information we collect is used for legitimate and limited purposes. jus88 uses your personal data for the following:

• Account Management: Create and manage your account, process registrations, and verify identity through the required KYC process.
• Transaction Processing: Process deposits, withdrawals, and all other financial transactions on the platform securely and accurately.
• Customer Support: Provide technical assistance, answer enquiries, and resolve complaints submitted through our support channels.
• Platform Security: Detect and prevent fraud, money laundering, unauthorised access, and any suspicious activity on the platform.
• Service Improvement: Analyse usage patterns to improve platform design, technical performance, and overall user experience.
• Marketing Communications: Send information about promotions, bonuses, and the latest offers — only to members who have consented to receive such communications.
• Legal Compliance: Fulfil applicable legal and regulatory obligations, including anti-money laundering (AML) reporting requirements.

Third-Party Data Sharing

Jus88 does not sell, rent, or disclose your personal information to any third party for marketing purposes. However, there are limited circumstances where we need to share your data with certain parties to keep our services running smoothly:

• Payment Providers: Required transaction information is shared with our payment service providers (such as FPX, DuitNow, Touch 'n Go) solely for the purpose of processing your deposits and withdrawals.
• Game Software Providers: Minimum technical data required is shared with third-party game providers to enable games to operate within the jus88 platform.
• Identity Verification Services: Your KYC documents may be processed through a trusted identity verification service and are fully encrypted.
• Legal Authorities: jus88 will disclose required information to law enforcement agencies or regulatory authorities when mandated to do so by law.

All third parties that receive data from jus88 are bound by strict confidentiality agreements and are only permitted to use that data for the specified purposes.

Data Security

The security of your personal information is jus88's top priority. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, or misuse.

• 256-bit SSL Encryption: All communication between your device and jus88 servers is encrypted using the latest TLS protocol — your data cannot be intercepted during transmission.
• Data-at-Rest Encryption: Sensitive information such as passwords and KYC documents is stored in encrypted form within our database.
• Internal Access Controls: Only authorised staff with a legitimate business need may access member personal data, and every access is recorded in an audit log.
• 24/7 Monitoring: Our automated monitoring system is always active to detect any suspicious activity or attempted intrusions against the platform infrastructure.
• Regular Security Audits: jus88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.

Cookies & Tracking Technologies

Jus88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Store your preferences such as language, display settings, and game choices to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how members use the platform for internal improvement purposes. This data is collected in aggregate form without individual identification.

You can control and manage cookie settings through your web browser. Most modern browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of the jus88 platform.

Data Retention & Deletion

Jus88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active Account Data: As long as your account remains active, we retain all information necessary to operate our services safely and effectively.
• After Account Closure: Transaction data and financial records are retained for a minimum of 7 years after account closure in accordance with financial and anti-money laundering legal requirements.
• KYC Documents: Retained for the period stipulated by regulatory requirements, typically 5–7 years from the date of last verification.
• Technical Logs: System logs and analytics data are automatically purged after 90 days unless required for security investigations.

When data is no longer needed, jus88 will ensure it is securely deleted or anonymised using appropriate data disposal procedures to prevent recovery.

Your Privacy Rights

As a jus88 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Children's Data

The jus88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that information and close the relevant account without prior notice.

If you believe a minor has registered on our platform, please notify the jus88 support team immediately so that appropriate action can be taken.

Privacy Policy Amendments

Jus88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Any significant amendments will be communicated to members via an in-platform notice or registered email.

The "Updated" date at the top of this page indicates when this Privacy Policy was last amended. We encourage you to review this page periodically to stay informed about how we protect your information.

Continued use of the jus88 platform following any amendments to this Privacy Policy constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the management of your personal data by jus88, our team is ready to assist you.

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon within the jus88 platform.
• Support Email: [email protected] — we aim to respond within 24 business hours.
• Help Centre: Visit the section FAQ us for answers to frequently asked questions.

We welcome your feedback and enquiries. Your satisfaction and trust are jus88's top priority in every aspect of our platform operations.